I had previously used a tax service for my issues with the IRS and came away with a positive experience, but I did want a second opinion. Heartland explained to me thoroughly about their process and I moved forward with them. There was a chance they could better my situation, but when their review was completed, they said my other service did well by me. While I have no evidence to back it up, I feel other agencies may not have been as honest and would have taken me for a bit of a financial ride. Heartland did not. They integrity is top notch and they kept me in the loop every step of the way. For those looking to use their services, I believe you have found your team with Heartland Tax Solutions.